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Chimney Cricket, Inc.
1501 Baltimore Pike
Springfield, PA 19064
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610–328-3084 and 610–527-6305
Submit your comments!
We work hard to give our customers the very best service. Your feedback helps us to know what you
want and to measure our success in providing the very best service. Please take a moment to comment on our service (especially
noting any negative experience you may have had while working with us or ways that you think we could improve in any area
of service). We value your time as well. Fill out the survey to receive additional savings on your next service
appointment. Details available at completion.
Thank you,
Your
Friends at Chimney Cricket
How did you hear about Chimney Cricket?
Angie's List
Search engine
From a friend
Yellow Pages
Truck spotting
Other
What type of service did you have performed?
Fireplace Sweep
Heater Flue Sweep
Inspection Only
Cap or Damper Installation
Liner Installation
Masonry Repair
Dryer Vent Sweep
My/Our service was performed on:
* required
My chimney service was completed by:
Phil Taggart
Greg Taggart
Other
The service I/we received was professional.
Extremely
Very
Some what
Not very
Not at all
The service I/we received was thorough.
Extremely
Very
Some what
Not very
Not at all
The service I/we received was prompt.
Extremely
Very
Some what
Not very
Not at all
The service I/we received was clean.
Extremely
Very
Some what
Not very
Not at all
Technician Quality:
My/Our service technician clearly explained the condition of my/our chimney(s).
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My/Our service technician was knowledgeable.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My/Our service technician answered my questions.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My/Our service technician had a good attitude.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My/Our service technician was courteous.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Other Comments:
We especially appreciate ways that you think we can improve our service!