Our Promise

Chimney Cricket Code of Ethics:

At Chimney Cricket we pride ourselves in going above and beyond our customer's expectations to make their venting systems Safer, Cleaner, and More Efficient. We also know that our certifications carry with them certain responsibilities and obligations which may hold us to an even higher standard of performance and professional behavior than applicable laws, rules or regulations.

Therefore we pledge:

1.To learn and utilize all chimney and venting safety practices and techniques that are promoted by the CSIA, NFPA, F.I.R.E and IRC.

2.To render our services in an honest and fair manner and to refrain from engaging in unfair or deceptive practices or making any unfair or deceptive statements.

3.To comply with all applicable building codes in the areas that Chimney Cricket services, with the manufacturer's installation instructions for the products Chimney Cricket installs, and with recognized chimney practices.

4. To promote and educate consumers about safe chimney and venting practices.

5. To strive to continually update my knowledge , skills, and technique with regard to currently acceptable chimney and venting practices.

6.To conduct myself in a decent, respectful, and professional manner when serving in my capacity as a Chimney Cricket CSIA Certified Sweep.

- To learn more about our pledge as CSIA Certified Sweeps,visit: http://www.csia.org/homeowner-resources/CSIA_Code_of_Ethics

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  • Their price is reasonable for the work that's done. Wynnewood, PA
  • I have used this company for six years, twice a year, with no problems. Merion Station, PA
  • The technician was very nice and helpful, not pushy. Springfield, PA
  • I was very happy with the work performed. Swarthmore, PA
  • The technician was very courteous, professional and thorough... Philadelphia, PA
  • I am grateful to have Chimney Cricket on my "home help" resource list. Havertown, PA
  • This was a positive experience & I highly recommend the company. Newtown Square, PA
  • Easy to set up appointment. Workers were punctual and professional. Merion Station, PA
  • Chimney Cricket has been great each time we used them. West Chester, PA
  • Everyone was great—courteous, took time to explain things. I'd recommend you to anyone! —C.C.
  • Your company exceeded our expectations for quality of service and earned our trust. —Mr. & Mrs. H.
  • My wife and I are pleased with the results and
    found your entire staff to be very professional during the entire project. —M.L.
  • Outstanding professionalism and craftsmanship on a
    major repair job. —Ann F.